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Privacy Policy

A legal disclaimer

Effective Date:  21/08/2025
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Blue Wren Cleaning & Services (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect
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We may collect the following types of information:

  • Personal Information: name, email address, phone number, address, and any other details you provide when contacting us or booking services.

  • Payment Information: if you make payments through our website or invoices, we may collect billing details (processed securely through third-party providers).

  • Usage Data: information about how you use our website, including IP address, browser type, pages visited, and time spent.

 
2. How We Use Your Information
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We may use your information to:

  • Provide and deliver our cleaning and related services.

  • Communicate with you regarding bookings, quotes, and customer service.

  • Process payments and issue invoices.

  • Improve our website, services, and customer experience.

  • Send promotional offers or updates (if you have opted in).

  • Comply with legal and regulatory obligations.

 
3. Sharing Your Information
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We do not sell, rent, or trade your personal information. We may share your information with:

  • Service providers who assist us in running our business (e.g., payment processors, IT support).

  • Legal authorities if required by law or to protect our legal rights.

 
4. Data Security
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We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of online transmission or storage is 100% secure.

 
5. Cookies & Tracking
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Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. You can choose to disable cookies in your browser settings, but this may affect site performance.

 
6. Your Rights
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You have the right to:

  • Access and request a copy of the personal information we hold about you.

  • Request corrections to your personal information.

  • Opt out of marketing communications at any time.

  • Request deletion of your personal information, subject to legal and business requirements.

 
7. Third-Party Links
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Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

 
8. Changes to This Policy
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We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

 
9. Contact Us
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If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Blue Wren Cleaning & Services
Email: admin@bluewrencleaning.com.au
Phone: (+61) 497 556 359 

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